Returns & Shipping
Here are some more details about our shipping and returns process:
- Free shipping within Canada*
- $10 CAD flat rate shipping to the United States
- All shipments are shipped via Canpar OR Canada Post/USPS. If you have a preference please let us know in the 'notes' section at checkout!
- All shipments are shipped with tracking. A tracking number will be sent to you once we ship your order. Make sure you leave an active email at checkout to receive these updates! If you have not received an update email, check your spam folder!
- Orders are processed and shipped within 10 - 14 business days after purchase.
- Shipping times to Canadian addresses usually take 3-7 business days depending on where you are located.
- Shipping times to US addresses usually take 14 business days.
*NWT and Nunavut may have higher shipping rates.
How do returns work?
Glad you asked! First, we want to say that your satisfaction means the absolute world to us. We want you to love your WRD piece. If you don't, contact us within 30 days of your purchase and we'll send someone to come pick it up and your original form of payment will be refunded in full.
Did we mess up? Let us know and we'll make it right!
Contact us via email any time at williamraedesigns@gmail.com
That's it... there's no fine print.