First, we want to say that your satisfaction means the absolute world to us. We want you to love your WRD piece. If you don't, contact us within 30 days of your purchase and we'll send someone to come pick it up and your original form of payment will be refunded in full.
Did we mess up? Let us know and we'll make it right!
Contact us via email any time at williamraedesigns@gmail.com
That's it ... there's no fine print.
Shipping
Free shipping on orders over $50 to Canada & the United States.
All shipments are shipped via Canpar OR Canada Post/USPS. If you have a preference please let us know in the 'notes' section at checkout!
All shipments are shipped with tracking. A tracking number will be sent to you once we ship your order. Make sure you leave an active email at checkout to receive these updates! If you have not received an update email, please check your spam or junk folders!
Orders are processed and shipped within 10 -14 business days after purchase.
Shipping times to Canadian addresses usually take 3-7 business days depending on where you are located.
Shipping times to US addresses usually take 14 business days.
I love my items! The frame and design is super high quality! You can tell itās all handmade! Recommend !
C
Carol E.
Amazing
So long story, but an honest mistake ended up with me being sent the wrong order. I sent an email to advise and no one contacted me. So when I was asked to give a review I gave a bad one . Huge mistake! Turns out my email was sent to junk and willian Rae designs didnāt realize until my bad review. As soon as they saw my review they reached out and fixed the problem. So professional and courteous. I will definitely be ordering again!!! Great company!!
Hi Carol, we're sorry that you received an incorrect sign. We replied via email to your issue and resolved it within a week.
